Front Office Associate

Job Title: Front Office Associate Location: SABA Health & Wellness – Longmont, Colorado Company: SABA Health Network Website: sabahealthnetwork.com About Us SABA Health Network is a new and growing healthcare company dedicated to providing exceptional patient care in a welcoming and professional environment. At our SABA Health & Wellness location, we strive to create a positive experience for both patients and staff by maintaining a clean, organized, and supportive atmosphere. Our practice focuses on integrative healthcare, combining evidence-based medicine with a whole-person approach to support overall wellness. Position Overview We are seeking a reliable, organized, and collaborative Front Office Associate to serve as the first point of contact for our patients and visitors. This role is essential to the daily operations of the clinic and helps ensure a smooth, efficient, and positive patient experience. The ideal candidate is proactive, patient-focused, and comfortable supporting both administrative and patient-care needs as part of a team. Responsibilities • Greet patients and visitors with a warm, professional, and welcoming demeanor. • Answer incoming phone calls promptly and professionally; direct calls, take messages, and assist with scheduling and billing inquiries. • Schedule patient appointments and maintain accurate records for multiple practitioners • Open and close the office as scheduled, including preparing the office for the next business day • Maintain inventory of office, kitchen, and cleaning supplies and initiate reorders as needed. • Keep the reception areas, waiting areas, exam rooms and chiropractic rooms clean. • Assist with patient flow, including escorting patients to exam rooms when needed. • Support daily operations by assisting with light cleaning and general office tasks. • Manage shipping and receiving, including moving boxes for inventory processing- Inventory processing will eventually be an active part of this role. • Assist management with additional tasks as needed. • Scan medical records and labs and keep patient files up to date in compliance with HIPAA regulations. • Participate in cross-training and ongoing skill development. • Assist with marketing events, office-hosted events, and team activities as needed (rarely, but sometimes weekends). • Take initiative to identify and complete tasks during slower patient flow to support the team and office operations. Qualifications • Alignment with our philosophy and commitment to living a healthy lifestyle. • Previous administrative, customer service, or front office experience (healthcare experience preferred). • Strong initiative, self-direction, and problem-solving skills • Positive, team-oriented attitude • Excellent organizational skills with strong attention to detail • Clear and professional communication with patients, coworkers, and management • Ability to multitask and remain efficient in a fast-paced environment • Professional demeanor with a strong sense of responsibility and reliability • Must be comfortable interacting with patients who present to the office with acute illnesses during urgent care visits. • Proficient computer skills, including the ability to quickly learn new systems, use scanners, manage email communication, and operate phone systems Physical & Work Requirements This role requires the ability to stand, walk, and move throughout the office for extended periods, lift and carry supplies and boxes (up to approximately 25–30 lbs), and perform repetitive tasks such as typing and scanning. The work environment is a healthcare office and may involve exposure to patients with varying health conditions. Please take a moment to visit our website to learn more about our practice before applying. Sabahealthnetwork.com Schedule & Compensation • Part time position, but could potentially be full time based on candidate • Hourly, on-site position • Schedule flexibility required to meet office needs • Compensation based on experience, with a pay range of $20–$25 per hour Why Join Us At SABA Health & Wellness, you will play an important role in supporting patients through their health and lifestyle transformation while contributing to a growing integrative healthcare practice. Your initiative, compassion, and attention to detail will help create an environment where patients feel supported throughout their wellness journey. Job Type: Full-time Pay: $20.00 - $25.00 per hour Expected hours: 25 – 35 per week Work Location: In person