Business System Analyst

Overview We are seeking a detail‑oriented and collaborative Business Systems Analyst (BSA) to support business stakeholders, product teams, and technical partners in delivering high‑quality system enhancements and integrated solutions. This role requires strong analytical skills, an understanding of modern system architectures, and the ability to translate complex requirements into actionable deliverables for Agile development teams. Key Responsibilities • Gather, analyze, and document functional and non‑functional requirements to support business objectives. • Translate requirements into clear, consumable user stories, acceptance criteria, and process flows for Agile teams. • Act as a liaison between business partners and technical teams to ensure shared understanding and alignment. • Support system design discussions, data mapping, and integration design activities across platforms and services. • Collaborate with Product Owners and business stakeholders to facilitate product intake, evaluate requested features, and prioritize backlog work. • Assist in testing efforts by validating requirements, participating in UAT sessions, and supporting issue resolution. • Contribute to continuous improvement by identifying opportunities to optimize processes and system functionality. Required Skills & Experience • Strong ability to gather, interpret, and clearly document functional and non‑functional requirements. • Demonstrated experience writing user stories and acceptance criteria in an Agile environment. • Technical understanding of system integrations, APIs, data flows, and modern development concepts. • Salesforce experience strongly preferred, including working knowledge of objects, workflows, and system capabilities. Preferred Qualifications • Experience participating in or managing product intake processes, including scoping, prioritization, and stakeholder alignment. • Understanding of system design, data/integration layers, and enterprise architecture concepts. • Prior exposure to cross‑functional delivery teams, Agile ceremonies, and backlog grooming. Soft Skills • Strong communication and collaboration skills with both technical and non‑technical audiences. • Excellent problem‑solving, critical thinking, and documentation abilities. • Ability to work independently in a fast‑paced, dynamic environment. Education & Experience • Bachelor's degree in Information Systems, Business, Computer Science, or related field (or equivalent experience). • [Insert years required] experience as a Business Systems Analyst or similar role.