Tour Guide

Job Summary Best Tours of Denver LLC is looking for a tour guide who have a passion for history, entertaining customers, and educating visitors who want to learn more about the city of Denver. This job requires high customer service skills, for customers are our #1 priority. Those with a theater, teaching, and or a sales background would be perfect for this position. We currently do not have any full-time positions available, and all of our guides are independent contractors who are able to lead tours 1-4 days each week (about 3 hours a day, including commuting time) This job is specifically for our Twilight Ghost Tour, with that are held in the evenings, usually starting at 8:00 or 8:30. During Halloween, we run tours at earlier times, including 6:30, 7:00, and 7:30. You must be on time and responsible. This is a fun job, that will allow you flexibility, and allow you to earn great money in a short amount of time. In addition we need someone who can conduct a Best of Denver Walking Tour, and or our Denver City Adventures Bus Tour. The bus tour would require you to drive a Ford Transit Van, and do a tour, at the same time. There are other times that you would just be driving, and have another tour guide onboard to do the tour. You may be doing just the tour itself, and not be driving the vehicle. Both the walking tour and the bus tour begin at 10:00 AM, and last between two hours to two hours/15 minutes. The bus tour has a 1:30 P.M. tour time. If you scheduled for this tour, you would end up doing both tour times. We are looking for team members who meet most of the following criteria: • Knowledgeable about the city's culture and history (full paid training with tour talking points provided) • Passion for either leading tours or working with groups of people of all ages • Performance experience (stage, screen, music, improv, comedy, etc.) • Teaching experience • Tourism or travel industry experience • Love the city of Denver • Availability to lead evening, group walking tours 1-4 days per week, as well as evening tours with a starting time, as early as 6:00 P.M. with an end time as late as 10:30 P.M. (Tours are all 2 hours long; however depending on the speed of the group, and length of break-times, tours can go longer). Additionally, we offer private tours, that are customized to the guests needs. Those tours can start at anytime during the day, and you will be asked in advance, with the option to conduct these tours). The Tour Guide’s responsibilities include, but are not limited to: • Conduct walking tours in the Capitol Hill neighborhood of Denver, with a route that is approx.. 2.1 miles in length, and takes approx.. 2 to 2 1/2 to complete. This is a ghost and history tour. • Share historically accurate information/facts (from provided talking points) in an entertaining, lively and engaging manner. This may include fun facts, ghost stories, scandals, trivia, famous residents, and Denver 's history. • Do observational research by taking part in other Denver walking tour guides' tours, in order to gain insight into the roles and responsibilities of a tour guide and attributes of an excellent tour guide. • Attend meetings. • Follow an established paid training and paid professional development work plan for a1-2 week period of time. • Begin hosting tours within two to three weeks of hire. • Take photos, with permission from the guests Required Knowledge, Skills and Abilities: • Must be able to read, write, and speak fluent English and be able to project voice so that a large group of people can clearly hear at all times • Ability to complete work by established deadlines • Superb group management skills • Dedication to outstanding customer service • Excellent speaking skills, with an ability to relay information to groups in a fun, unique way • Knowledge of Denver history, architecture, and key downtown Denver tourist destinations is preferred • Task oriented and highly motivated • Reliable and timely • High integrity and confidence • Ability to work both independently and as a team member • Exceptional personality • Must be able to memorize talking points and relay them in an entertaining manner • Ability to stand/walk for 2 + hours, work safely, and lead groups safely through downtown Denver and the Capitol Hill Neighborhood. • Must ensure the safety and well-bring of all guests. Qualifications: • High School graduate or equivalent is required • Access to internet and computer • Knowledge of Microsoft Word, Facebook, and Google Drive for document sharing/collaboration • Interest and/or knowledge of Denver history is preferred • Prior performance, teaching, sales, or group leadership experience is preferred Pay & Benefits: • This is a long-term contractor position. • Paid training and professional development - $18/hour. • Tour guide pay - $50-$185 + tips, for 2 to 3 hour tours, depending on the number of guests. This amount could be greater depending on the tips that you receive. Tips are 100% yours to keep. • No benefits are available to contractors. To Apply: • Please apply through Indeed • We encourage you to research our website and Facebook pages to learn more about our company and prepare for your interview, if you are selected as a top candidate. Job Types: Part-time, Contract Pay: $18.00 - $95.00 per hour Schedule: • Evening shift • Every weekend • Monday to Friday Supplemental Pay: • Tips Work Location: In person