Front Office Associate

Job Summary We are seeking a friendly, highly organized and detail-oriented Front Office Associate to serve as our first point of contact for our clients and patients. You will manage daily front office operations, ensure a welcoming atmosphere and provide vital administrative support to keep our organization running efficiently. Duties • Reception and Patient Intake: Warmly greet and welcome all patients. Answer all phone calls and emails promptly and efficiently, manage the check-in/check-out process. • Scheduling: Coordinate and schedule patient appointments using our practice management software. • Admin Support: Verify patient benefits, respond to emails, assist clinicians as needed. Experience • 1+ years of medical reception or front desk experience • Bilingual or multilingual abilities are a strong advantage, enabling effective communication with patients • Demonstrated customer service skills with a proactive approach to guest needs • Strong working knowledge of medical insurance, co-pays and HIPPA regulations • Proficiency with EMR scheduling software and Microsoft Office • Strong organizational skills with the ability to handle multiple tasks simultaneously in a fast-paced environment • Minimum Associate’s degree preferred This role is perfect for motivated individuals passionate about health care who thrive on delivering outstanding patient experiences. Join us to be part of a lively team dedicated to excellence in service! Please submit your resume and a brief cover letter outlining your medical administrative experience to [email protected] or submit to our Indeed Portal. Pay: From $19.00 per hour Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Life insurance • Paid time off • Vision insurance Work Location: In person