Closer

Company Overview: At Planet Fitness, our mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, Judgement Free Zone®. As one of the largest and fastest-growing fitness center franchisors, we are proud to foster an inclusive culture where everyone feels welcome and supported. Role and Responsibilities: The Closer is responsible for ensuring the gym is securely closed each night while maintaining a clean, safe, and welcoming environment for members and staff. • Perform all closing duties in accordance with Planet Fitness policies and procedures. • Ensure all members have exited the club at closing time. • Secure all doors, windows, and alarm systems. • Clean and sanitize equipment, locker rooms, and common areas. • Handle member inquiries and provide excellent customer service. • Balance daily cash receipts and complete required paperwork. • Restock supplies and prepare the club for the next day’s operations. • Report and address any maintenance or safety concerns. • Assist with membership sign-ups, billing questions, and basic front desk tasks as needed. • Follow all safety and security protocols to maintain a safe environment for staff and members. Required Skills and Experience: • Must be at least 18 years old. • Prior customer service or retail experience preferred. • Ability to work evening shifts, including weekends. • Strong communication and interpersonal skills. • Detail-oriented, reliable, and able to work independently. • Basic computer proficiency. • Ability to stand and walk for extended periods. • Must be able to lift up to 50 lbs occasionally. Physical Demands: • Standing and walking throughout the shift. • Frequent bending, reaching, and lifting. • Occasional handling of cleaning chemicals. Compensation and Benefits: • Free Black Card membership. • Opportunities for career advancement. • Comprehensive benefits package (for full-time employees). • Fun and supportive work environment. • Employee discounts and perks. About Planet Fitness: With over 2,000 locations worldwide, Planet Fitness is one of the largest and fastest-growing fitness brands. Our mission is to create a safe, welcoming space where everyone can work toward their goals confidently. Joining our team means becoming part of a supportive community that values inclusion, growth, and a positive member experience.