Experienced Customer Service & Office Administrator

Description: Support with Excellence! Turner Morris is looking for an Experienced Customer Service & Office Administrator for our Arvada office About Turner Morris Founded in 1992 by two professional commercial roofers, Turner Morris was established with a mission to raise the bar in the commercial roofing business in Colorado and create a different kind of roofing company-one that would emphasize safety, the fundamentals of character, competence and commitment. About the Role Turner Morris Commercial Roofing is looking for a professional, dependable Customer Service & Office Administrator to support our Arvada office. This is a people-focused role for someone who enjoys helping customers, staying organized, and being a steady presence that helps the office run smoothly. You’ll be one of the first voices our customers hear and an important part of the day-to-day office rhythm. This position is fully office-based and works closely with our service and production teams. What You’ll Do • Answer phones and emails and provide a positive first impression for customers • Respond to incoming service inquiries and route information to the right internal teams • Follow up with customers after work is completed to verify they are informed and taken care of • Handle basic service and office administrative tasks • Prepare and send daily reports to internal teams • Support general office needs such as supplies, filing, and front-desk coordination • Help with company events and customer appreciation efforts (gifts, lunches, gatherings) • Among other responsibilities. Schedule Full time, Hourly, Non-Exempt Monday to Friday 8:00 AM to 5:00 PM Overtime may occasionally be offered/required Physical Demands and Work Environment • While performing the duties of this job, the employee is frequently: • Sitting, standing, walking, and computer use in an office environment • Occasional lifting of up to 15 lbs. • Reasonable accommodation available upon request Benefits Join our Turner Morris team for an exciting, supportive environment and fantastic pay and benefits, including: • Weekly Payroll • Paid Time Off: Vacation, Sick Time, and Holidays • Medical, Dental, Vision Insurance, Health Savings Account (HSA) with company contributions 401(k) with Company Match, Company-Sponsored Life Insurance • Profit-Sharing opportunities • Ongoing Recognition Programs and employee support initiatives Turner Morris is an Equal Opportunity Employer and participates in E-Verify operated by the U.S. Citizenship and Immigration Services.Following conditional job offer, physical and drug tests will be reviewed. Position will remain open until filled Requirements: • 2 years’ experience in customer service, office administration, or a similar role • Organized, reliable, and detail-oriented • Comfortable working in a fast-paced office environment • Construction or trade experience is helpful but not required • Communication: Strong communication skills and a professional, friendly demeanor, clear written and verbal communication skills for interfacing with clients, and office staff • Technology: Proficiency in Microsoft Office Suite and ability to quickly learn/understand other basic software programs • Language: Bilingual in English and Spanish preferred